Haulier Assignments - Self Manage Changes

This is the guide of self-manage changes for haulier.

What does self-manage changes mean?

Self-manage changes means changes that can be made or to be made by your own or Lister after the job is submitted.

There are two categories of changes that occurs in Linkhaul:

Category 1: Changes with No Approval Required

• Changes made by you for jobs with required date / RFC more than a day (no approval is required).
• Email notification will be sent to both lister & haulier for the changes made.
• All changes made will be available in Audit Log for reference.

Category 2: Changes with Approval Required

• Changes made by lister within a day of the required date or after the job started (subject to approval for any changes made)
• Email notification (with detail changes) will be sent to both lister & haulier for the changes made.
• Once haulier accepted/approved the changes, the job will be updated with the new changed information.
• All changes made will be available in Audit Log for reference.

Category 1: Changes with No Approval Required

If your job's required date is more than a day, the changes made by your lister will be auto updated in your Linkhaul job and you will be notified by receiving the email notification. Detail of the changes made is available in the audit log for reference.

1. Email notification.

You will receive the email notification for changes made and you may click to the job reference link for the detail.

2. Audit log of the changes

You may also refer to the audit log of respective job for the detail changes made.

Category 2: Changes with Haulier's Approval Required

Should the Lister made any changes that the required date is within a day or after the job started, the changes would require approval before it would be updated into the job.

The following steps below shows how you are required to respond to your lister's Change Request:

1. Email notification

You will receive the Linkhaul: New Change Request email notification with the detail of the changes:

2. Approve or Decline Change Request in Linkhaul

You may click to the job reference link for the Change Request action or access directly thru LinkHaul.

3.  All the changes will be updated to the job once the Change Request is approved.

Audit log of the changes

All the changes are available in the audit log in respective job for reference.

You can either review your approved change details by clicking the 'i' symbol at the Change Request as shown below:

Or refer to the audit log of respective job for detail:

Any changes needed after job is completed

If any changes required after the job completed, drop a message in our Correspondence section. The message will be notifying your haulier and Linkhaul admin to follow up the necessary.

Refer to the correspondence example as below:

Email notification to your haulier and LinkHaul Admin for following up the change request of completed job.